Our Reputation and Awards
As well as receiving praise from satisfied clients, our firm has consistently proved itself as a leader in the field of family law.
Individual family lawyers have achieved national acclaim from many sources and the firm is regularly judged by independent organisations.
Professional Recommendation and Awards
Exeter Business Awards 2012
In April 2012 we were one of only three firms shortlisted for the Exeter Business Awards: "Excellence in Customer Service award". This award was for “the company that demonstrates a commitment to continuously improving its standards of customer service. The judges will expect to see a clear, well-implemented customer care policy and examples of service exceeding customer expectations."
Law Society Excellence Awards 2011
In October 2011 one of our Chartered Legal Executives, Alexandra Boardman, was highly commended in the "Legal Executive of the Year" category for her commitment and passion for providing the best advice and representation to clients in domestic abuse relationships.
One of our Directors, Stephen Sowden, was also shortlisted for the “Lawyer of the Year” award for his work in securing access rights for grandparents.
Family Law Awards 2011
In October 2011 we were one of only four firms shortlisted for “Family Law Firm of the Year” award.
Independent Legal Directories
We are recognised by the two leading independent guides to the legal profession: Legal 500 and Chambers.
"This family boutique has grown in the last year and has a large team of experienced lawyers in its offices in Plymouth and Exeter. The group is skilled in the full range of family work, and is particularly well regarded for its impressive mediation and collaborative law expertise. It also provides advice and representation on a publicly funded basis."
KEY INDIVIDUALS: Norman Hartnell is a widely respected pioneer of mediation and collaborative methods in family law. "He is a fantastic, innovative and excellent man – he has got it all," enthuse sources.
Chambers UK 2012
"The Family Law Co. by Hartnell Chanot & Partners is a comprehensive and specialist divorce and family practice, with armed forces and police cases an area of niche expertise. Norman Hartnell is recommended."
The Legal 500 UK 2011
We are members of the following organisations and are regularly assessed by them to ensure we meet their strict service standards of quality and client care.
The Law Society Family Law Panel
Advanced members of the Family Law Panel provide advice and assistance to clients in more-complex family law cases, and their skills, knowledge and experience have been rigorously and independently assessed.
The Law Society Children Law Panel
Children Law members have been thoroughly tested and certified against Law Society standards and are able to provide expert public and / or private law advice.
Resolution members are committed to promoting a non-confrontational atmosphere in which family law matters are dealt with in a sensitive, constructive and cost-effective way.
The Community Legal Services Commission
The Community Legal Services Commission quality mark shows that an organisation meets the quality standards set by the LSC and is awarded on an organisation's ability to provide advice for specific clients or areas of work.
I want to say thank-you for the work you put into my case over the last few weeks. It was...
I just wanted to say once again thank you for the help you gave me in what was a difficult...
David Cobern supported me through some very difficult times. I trusted him, he was always a calm voice of reason.
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With National Adoption Week drawing to a close we thought it would be wise to reflect on the challenge that is adoption (see below) and the steps that local authorities, government and charitable organisations are taking to improve the process. …